- Patients are responsible for communicating truthfully with Neuropath monitoring personnel, to the extent possible, with accurate and complete information regarding relevant past medical history, and other relevant matters relating to present health.
- Prior to the surgical procedure, patients are responsible for speaking up, and requesting clarification of or information from Neuropath monitoring personnel regarding intraoperative monitoring services to be provided.
- The patient is responsible for observing the rules and regulations of the hospital or health care facility where their procedure takes place.
- Patients are responsible for meeting their financial obligations for the intraoperative monitoring services provided by Neuropath and its subsidiaries, as applicable.
- Patients are entitled to be as informed about the intraoperative monitoring procedure as they desire to be in a manner that they can understand. Neuropath monitoring personnel will make themselves available prior to surgery to answer any questions, including the names and qualifications of the relevant technologists and physician readers who will be providing the monitoring services. Patients have the right to voice concerns regarding the intraoperative monitoring services provided, to have those concerns reviewed and, when possible, resolved. Following procedures, Patients have the right to review, or request a copy of, their intraoperative monitoring report. They have the right to speak to a Neuropath representative to ask questions or receive explanations.
- Patients are entitled to confidentiality of their protected health care information and personal privacy in the intraoperative monitoring service process, including discreet and confidential discussions during their procedure. All communications and records pertaining to the intraoperative monitoring will be treated as confidential, except as otherwise required by law or as outlined in Neuropath’s Notice of Privacy Practices.
- Patients have the right to be treated with dignity and respect, and to be given compassionate, high quality and considerate intraoperative monitoring services before, during and after their surgical procedure.
- Patients have the right to refuse intraoperative monitoring services and to discuss the pros and cons of the medical and other consequences of doing so.
- Patients have the right to know about business relationships among Neuropath, other healthcare providers, or payers that may influence the patient’s treatment and care.
- Patients have the right to receive information and explanation of any charges for services provided by Neuropath and its subsidiaries.
- Patients have the right to be free from all forms of abuse or harassment.
- Patients have the right to pain prevention and management and a health care team that responds pro-actively to reports of pain.